Company Name *
Authorized Name & Surname *
E-Mail Address *
COMPANY INFORMATION
Reason for Preference?	Price	Confidence	Product Quality	Product Variety	Other
How many years have you been working with our company?	First Time	2-4 Year	4-6 Year	6-8 Year	10 Year Over
If you are working us for the first time, how did you contact us?	Internet	Advice	Advertisement	Other
Do you have enough information about our company?	Very Good	Good	Little	Very Little
CONTACT
Are you satisfied with our communication style?	Very Good	Good	Little	Very Little
Do you think the guidance to the related people is sufficient?	Very Good	Good	Little	Very Little
Your Suggestions
PRODUCT QUALITY
Is the production variety sufficient?	Very Good	Good	Little	Very Little
Suggestions If Not Enough
Is product quality satisfactory?	Very Good	Good	Little	Very Little
What are the problems we have experienced with Product Quality?
SALES-RELATED ACTIVITIES
Do you have easy access to the people involved?	Yes	No	Sometimes
Are you satisfied with the approach of the related people?	Yes	No	Sometimes
Are you problems being solved on time?	Yes	No	Sometimes
Are you satisfied with the answers or solutions for your problems/questions?	Yes	No	Sometimes
Are the technical information and education of employees sufficient?	Yes	No	Sometimes
Do you think the offers given by related people on time?	Yes	No	Sometimes
Is the technical service support provided sufficient?	Yes	No	Sometimes
CUSTOMER RELATIONS
Do you think the communication between the related people and clients sufficient?	Very Good	Good	Bad	Very Bad
Do you think the information of the product given to you or service is detailed?	Very Good	Good	Bad	Very Bad
Do you think the technical documents,brochures,advertising etc. sufficient?	Very Good	Good	Bad	Very Bad
DEPARTMENTS
Your general consideration about the units you worked with
Marketing Department	Very Good	Good	Bad	Very Bad
Technical Department	Very Good	Good	Bad	Very Bad
Financial and Administrative Affairs Department	Very Good	Good	Bad	Very Bad
Purchasing Department	Very Good	Good	Bad	Very Bad
Your general consideration about our company
Your opinion and suggestions